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<\/a>Kamu y\u00f6netiminde halkla ili\u015fkilerin, y\u00f6netime kat\u0131l\u0131m arac\u0131 ve unsuru olma \u00f6zelli\u011fi ta\u015f\u0131d\u0131\u011f\u0131na i\u015faret eden Sar\u0131koca, 2006 y\u0131l\u0131nda kurulan B\u0130MER’de t\u00fcm bakanl\u0131k, valilik, belediye ve kaymakaml\u0131klar\u0131 i\u00e7eren idari birimlerin kay\u0131tl\u0131 kullan\u0131c\u0131 olarak yer ald\u0131klar\u0131n\u0131, b\u00f6ylece T\u00fcrkiye genelinde 32 bin 764 kullan\u0131c\u0131 ile dev bir ileti\u015fim a\u011f\u0131 olu\u015fturuldu\u011funu s\u00f6yledi.<\/p>\nSar\u0131koca, vatanda\u015flar\u0131n internet ya da telefon \u00fczerinden ba\u015fvuruda bulunabildi\u011fi sistemde, \u201c150\u201d numaral\u0131 telefon hatt\u0131n\u0131 arayanlar\u0131n, her valilik b\u00fcnyesinde olu\u015fturulan \u00e7a\u011fr\u0131 merkezlerine y\u00f6nlendirildi\u011fini, burada ki\u015fisel bilgilerini ve m\u00fcracaat konular\u0131n\u0131 iletmelerinin ard\u0131ndan sistemin kendilerine otomatik olarak verdi\u011fi numarayla m\u00fcracaatlar\u0131n\u0131 takip edebildi\u011fini anlatt\u0131.<\/p>\n
\u00c7al\u0131\u015fmalar\u0131n\u0131, dilek\u00e7e hakk\u0131 kanunu, bilgi edinme kanunu, insan haklar\u0131, kamu g\u00f6revlileri etik kurulu hakk\u0131ndaki d\u00fczenlemelere dayanarak y\u00fcr\u00fctt\u00fcklerini ifade eden Sar\u0131koca, i\u015fe girme, maddi yard\u0131m gibi istekler, kamu kurumlar\u0131nda kar\u015f\u0131la\u015f\u0131lan s\u0131k\u0131nt\u0131lar konusundaki \u015fikayetler, yolsuzluk, uyu\u015fturucu ticareti, insan ticareti gibi ciddi konulara ili\u015fkin ihbarlar ile i\u015fin geri besleme k\u0131sm\u0131n\u0131 olu\u015fturan g\u00f6r\u00fc\u015f ve \u00f6neriler ba\u015fl\u0131klar\u0131 alt\u0131nda hizmet verdiklerini belirtti.<\/p>\n
Sar\u0131koca, normalde m\u00fcracaat edenlerin kimlik bilgilerini kaydettiklerini, ihbarda bulunacaklar i\u00e7in ise kimliklerini a\u00e7\u0131klamama imkan\u0131 sa\u011flad\u0131klar\u0131n\u0131 aktard\u0131.<\/p>\n
\u201c4 milyon lira k\u0131rtasiye tasarrufu sa\u011fland\u0131\u201d\u00a0<\/strong><\/p>\nSar\u0131koca, hizmete ba\u015flad\u0131klar\u0131 2006 y\u0131l\u0131nda 172 bin 470 olan ba\u015fvuru say\u0131s\u0131n\u0131n 2011 y\u0131l\u0131nda 1 milyon 415 bin 336’ya ula\u015ft\u0131\u011f\u0131n\u0131, bug\u00fcne kadar toplamda 3 milyon 650 bin 984 adet i\u015flemle vatanda\u015flar\u0131n sorunlar\u0131na \u00e7\u00f6z\u00fcm \u00fcrettiklerini ifade eden Sar\u0131koca, \u201cAyn\u0131 zamanda B\u0130MER, elektronik a\u011fda 28 bin 726 kamu kurum ve kurulu\u015funun aras\u0131ndaki co\u011frafi uzakl\u0131\u011f\u0131 bir saniye mesafesine indiren bir proje oldu\u201d dedi.<\/p>\n
Yeni kamu y\u00f6netimi anlay\u0131\u015f\u0131nda b\u00fcrokrasi yerine vatanda\u015f odakl\u0131 anlay\u0131\u015fa ge\u00e7tiklerini dile getiren Sar\u0131koca, ba\u015flang\u0131\u00e7ta mektup gibi klasik y\u00f6ntemler a\u011f\u0131rl\u0131ktayken, bug\u00fcn m\u00fcracaatlar\u0131n y\u00fczde 90’\u0131n\u0131n internet \u00fczerinden al\u0131nd\u0131\u011f\u0131n\u0131 aktard\u0131.<\/p>\n
Sar\u0131koca, \u201cB\u0130MER’in iki \u00f6nemli fonksiyonu oldu. Biri, vatanda\u015flar\u0131m\u0131z \u015fikayet ederek kamu y\u00f6netimini denetleme f\u0131rsat\u0131 buldu. \u0130kincisi, g\u00f6r\u00fc\u015f ve \u00f6nerilerde bulunarak y\u00f6netime kat\u0131l\u0131m sa\u011flama imkan\u0131 oldu. B\u0130MER sayesinde hesap soran, y\u00f6netime kat\u0131lan ve y\u00f6netimi karar a\u015famas\u0131nda etkileyebilen bir i\u015fleyi\u015f de hayata ge\u00e7mi\u015f oldu. Y\u00fczde 90’\u0131 internet \u00fczerinden olan m\u00fcracaatlar sayesinde sadece k\u0131rtasiye masraflar\u0131nda yakla\u015f\u0131k 4 milyon lira tasarruf sa\u011fland\u0131\u201d diye konu\u015ftu.<\/p>\n
\u201c(Ba\u015fbakan Erdo\u011fan, sevdi\u011fim k\u0131z\u0131 istesin) diyen de var\u201d\u00a0<\/strong><\/p>\nKonu\u015fmas\u0131n\u0131n ard\u0131ndan sorular\u0131 cevapland\u0131ran Sar\u0131koca, vatanda\u015flar\u0131n geri d\u00f6n\u00fc\u015flerden tatmin olup olmad\u0131\u011f\u0131 konusunda, bir i\u015fi \u00e7\u00f6zemeseler dahi, o i\u015fin neden yap\u0131lamad\u0131\u011f\u0131n\u0131 a\u00e7\u0131klad\u0131klar\u0131nda vatanda\u015f\u0131n memnun oldu\u011funu s\u00f6yledi.<\/p>\n
Sar\u0131koca, be\u015f kredi kart\u0131n\u0131 yollayarak \u201c\u00d6deyin, taraf\u0131ma da bildirin\u201d ya da \u201cBa\u015fbakan Erdo\u011fan, sevdi\u011fim k\u0131z\u0131 istesin\u201d \u015feklinde ba\u015fvurular da ald\u0131klar\u0131n\u0131 belirtti.<\/p>\n
Ali \u0130hsan Sar\u0131koca, bu t\u00fcr s\u0131cak ve sempatik m\u00fcracaatlar\u0131 da, ciddi ihbarlar\u0131 da ayn\u0131 titizlikle takip ederek neticelendirdiklerini vurgulad\u0131.<\/p>\n
Kamu y\u00f6netiminde halkla ili\u015fkiler uygulamalar\u0131n\u0131n ba\u015far\u0131l\u0131 olmas\u0131 i\u00e7in halkla ili\u015fkilerin y\u00f6netimdeki fonksiyonunun fark\u0131nda olabilen bir y\u00f6netim anlay\u0131\u015f\u0131na \u00f6ncelikle ihtiya\u00e7 duyuldu\u011funun alt\u0131n\u0131 \u00e7izen Sar\u0131koca, bu konuda hen\u00fcz istenen noktaya eri\u015filmemi\u015f olsa da ge\u00e7mi\u015fe g\u00f6re ciddi mesafe katedildi\u011fini belirtti.<\/p>\n
Sar\u0131koca, B\u0130MER’i \u00f6rnek alan ve ayn\u0131 \u00e7al\u0131\u015fmay\u0131 takip eden bir\u00e7ok kamu kurum ve kurulu\u015fu bulundu\u011funu aktard\u0131.<\/p>\n
Vatanda\u015flar\u0131n sistemi kulland\u0131k\u00e7a ve sonu\u00e7 ald\u0131k\u00e7a B\u0130MER’i daha \u00e7ok \u00f6nemsediklerini ve reklam\u0131n\u0131 da vatanda\u015flar\u0131n yapt\u0131\u011f\u0131n\u0131 ifade eden Sar\u0131koca, \u201cSay\u0131n Ba\u015fbakan\u0131m\u0131z\u0131n yo\u011fun program\u0131nda vatanda\u015flar\u0131m\u0131z bir s\u00fcr\u00fc gayretin i\u00e7erisine girerek \u00f6n\u00fcn\u00fc kesip bir dilek\u00e7e, bir mektup vermeye \u00e7al\u0131\u015f\u0131yor. Hi\u00e7 \u00f6yle bir \u015feyle u\u011fra\u015fmalar\u0131na gerek yok. Zaten onlar da neticede bize geliyor. Biz sisteme giriyoruz. Titiz bir \u015fekilde takip ediyoruz. Ba\u015fbakanl\u0131k kendilerine bir telefon veya bir t\u0131k mesafesi kadar yak\u0131n\u201d diye konu\u015ftu.<\/p>\n
Kaynak : H\u00fcrriyet.com.tr<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"\n
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Ba\u015fbakanl\u0131k \u0130leti\u015fim Merkezi (B\u0130MER) Ba\u015fbakanl\u0131k Halkla \u0130li\u015fkiler Daire Ba\u015fkan\u0131 Ali \u0130hsan Sar\u0131koca, B\u0130MER’in iki \u00f6nemli fonksiyonu oldu\u011funu belirterek, \u201cBiri, vatanda\u015flar\u0131m\u0131z \u015fikayet ederek kamu y\u00f6netimini denetleme f\u0131rsat\u0131 buldu. \u0130kincisi, g\u00f6r\u00fc\u015f ve \u00f6nerilerde bulunarak y\u00f6netime kat\u0131l\u0131m sa\u011flama imkan\u0131 oldu\u201d dedi.<\/p>\n
Sar\u0131koca, Hali\u00e7 Kongre Merkezi’nde d\u00fczenlenen \u201c\u00d6zg\u00fcn \u0130yi <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[105],"tags":[],"class_list":["post-50011","post","type-post","status-publish","format-standard","hentry","category-gundem","odd"],"_links":{"self":[{"href":"http:\/\/www.korhanyilmaz.com\/index.php?rest_route=\/wp\/v2\/posts\/50011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.korhanyilmaz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.korhanyilmaz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.korhanyilmaz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.korhanyilmaz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=50011"}],"version-history":[{"count":0,"href":"http:\/\/www.korhanyilmaz.com\/index.php?rest_route=\/wp\/v2\/posts\/50011\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.korhanyilmaz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=50011"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.korhanyilmaz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=50011"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.korhanyilmaz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=50011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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